Shipping policy

Shipping Policy

Last Updated: September 2026

Thank you for shopping with CHARISM BRANDED — A Grace-Given Gift. Please review the information below regarding order processing, shipping, and delivery.

Order Processing

Orders containing in-stock CHARISM BRANDED merchandise are typically processed within 1–3 business days after your order is placed.

Business days are Monday through Friday and exclude holidays. During launches, sales, holidays, or periods of high order volume, processing times may be slightly longer.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Made-to-Order Products

Some CHARISM BRANDED products are made to order through one of our production partners. These items require production time before they are shipped.

Because production and shipping times may vary depending on the product and fulfillment location, estimated delivery times will be provided at checkout or on the applicable product page when available.

If your order contains both an in-stock item and a made-to-order item, your order may arrive in separate packages at different times.

Shipping Rates

CHARISM BRANDED offers a $10.95 flat-rate shipping fee on U.S. orders with a merchandise subtotal under $55.

Orders with a merchandise subtotal of $55 or more qualify for FREE standard shipping within the United States.

The $55 free-shipping threshold is based on the merchandise subtotal after applicable discounts and before taxes.

Any additional or limited-time shipping promotions will be subject to the terms stated at the time of the promotion.

Delivery Estimates

Estimated delivery dates are provided as a guide and are not guaranteed. Once a package has been transferred to the shipping carrier, delays caused by the carrier, severe weather, holidays, or other circumstances outside of CHARISM BRANDED's reasonable control may affect delivery.

Tracking

When tracking is available, you will receive your tracking information by email after your order ships.

Please allow time for the carrier to update tracking information after receiving your package.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your address, please contact CHARISM BRANDED as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

CHARISM BRANDED is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

If your tracking information shows unusual delays or your package appears to be lost in transit, please contact us so we can help determine the appropriate next steps.

If an item arrives damaged, defective, or incorrect, please contact us with your order number and clear photographs of the item and packaging.

Packages marked as delivered but reported missing may require an investigation or claim with the applicable shipping carrier before a resolution can be provided.

Returned Packages

If an order is returned to CHARISM BRANDED because of an incorrect or incomplete address, failed delivery attempt, or other delivery issue, the customer may be responsible for additional shipping costs if the order needs to be resent.

Multiple Shipments

Because CHARISM BRANDED offers both stocked merchandise and made-to-order products, items from the same order may be fulfilled from different locations.

You may therefore receive multiple packages and tracking numbers for a single order. This does not necessarily mean that any portion of your order is missing.

International Shipping

CHARISM BRANDED currently ships within the United States only.

International shipping may become available in the future.

Questions About Your Order

For shipping or delivery questions, please contact:

CHARISM
Email: nehemiahfaith.r@gmail.com
Website: charismbranded.com